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Frequently Asked Questions

Need something cleared up?

Here are our most frequently asked questions you may have.

  • Who are we? Are we Test and Tag or Testntel?
    Formerly recognised as Test and Tag, we have undergone a strategic rebranding and are now conducting operations under the name TESTntel. Be assured that it remains the familiar and trusted entity you've known, with a new name signifying our commitment to evolving excellence.
  • Where is your business located?
    Our Auckland Head Office is located at 4 Kitson Place, Saint Johns, Auckland.
  • What time does your business operate?
    From Monday to Friday, 7:00 am to 5:00 pm.
  • What services does your business offer?
    At TESTntel, we offer a comprehensive range of services to meet your electrical testing and safety needs. These include: · AS/NZS 3760:2022 Portable Electrical Testing · AED & Medical Performance Verification · Electrical Thermal Imaging Surveys · Electrical Vehicle Supply Testing · Periodic Verification Inspection · NZS 4503:2005 Hand-Operated Fired Fire Equipment Testing · First Aid Kit Planning & Maintenace · Complete Management Our services are designed to ensure compliance with industry standards, promote workplace safety, and provide peace of mind to our clients. If you have specific requirements or need further information about any of our services, please don't hesitate to reach out to us.
  • What is Electrical Test and Tag?
    Electrical Testing and Tagging, commonly known as Test and Tag, is a crucial safety process for portable electrical appliances. This method, aligned with the AS/NZS 3760 Standard, comprises a visual inspection to identify damage and subsequent electric testing using a Portable Appliance Tester. In compliance with the 2015 Safety at Work Act, businesses in New Zealand are obligated to maintain a safe workplace environment. Therefore, prioritizing electrical safety through regular testing and tagging is a vital measure to ensure the well-being of employees and visitors.
  • Who can test and tag electrical equipment in New Zealand?
    You do not need to be an electrician to test and tag electrical equipment in New Zealand. According to AS/NZS 3760 Standard, someone who is considered a 'Competent Person' is able to test and tag in New Zealand. This can be achieved by undertaking a test and tag course/training, where you can learn the theory and the skills to use a portable appliance tester machine.
  • What type of electrical appliances need testing and tagging?
    You should test and tag any electrical equipment that is connected to the electrical supply by a flexible cord with a plug. Make sure to include the following in your next inspection: · Electrical equipment being used for the first time. · Electrical equipment that is already in use. · Electrical equipment that has received a failed tag and has now being serviced or repaired. · Electrical equipment that is being returned to service from a second-hand sale. · Electrical equipment that is available for hire. Also, in most cases, when you are taking your electrical appliances to rest homes and universities, they will request that you have your equipment checked.
  • How often should I test and tag?
    The testing and tagging intervals are mainly determined by the environment and outlined in the AS/NZS 3760 Standard. The general guidelines of testing and tagging frequency are as follows: ​ · New electrical appliances should be tested prior initial use. · Building, construction & demolition sites should have their tools tested every three months.​ · Factories, workshops, manufacturing plants should be tested every six months. · Equipment used for commercial cleaning should be tested every six months. · Commercial workplaces, such as offices should be tested yearly or five-yearly (after assessment). ​ The minimum required standard Interval is set on the AS/NZS3760 Test Interval Timetable. Note that this is a guideline and ultimately the testing intervals or frequencies will vary according to the health and safety risk-assessment management practices of each business. To delve deeper into Electrical Testing and Tagging, click here to read the full article.

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