Privacy Policy

Privacy & Legal Terms

TESTntel is committed to the protection of your personal information. This Privacy Statement contains the following important information:

Collection of your personal information
How we use and disclose your personal information
Security of your personal information
How to access, correct, or update your personal information
How to contact us

What We Collect

The types of personal information that we collect from you will depend on how you use this website and how you interact with us.

For example:

When you purchase products online, we collect details like your name, delivery address, and email.
When you browse our website, our Internet Service Provider (ISP) may log technical data such as:
- Your IP address and domain name
- Date, time, and duration of your visit
- Pages and documents viewed
- The website that referred you to us
- The type of browser you're using

This information is collected solely for statistical purposes. TESTntel does not attempt to identify individual users based on their browsing activity.

How We Use and Disclose Your Personal Information

We use the personal information you provide to:

Supply our products and services;
Improve your experience with more personalised offerings;
Handle your queries or orders more efficiently.

We do not sell, rent, or trade your personal information. Information is only disclosed to third parties in these cases:

Where the third party is integral to the service (e.g., delivery companies);
When required by law;
Where you would reasonably expect it (e.g., payment processing);
Where you have given us express consent;
Where use/disclosure is necessary to prevent threats to life or health;
Where we suspect unlawful activity and disclose data for investigation;
Where authorised or required by law (e.g., enforcement purposes).

We may also use your personal information for direct marketing of our services. Where prior express consent is impractical, we will always provide an opt-out option in our first communication.

We will only record your email address if you send it to us. It will only be used for the purpose it was provided and will not be added to any mailing list unless you opt in.

Security of Your Information

We take all reasonable steps to ensure your personal information is stored securely and accessed only by authorised personnel.

While we use advanced data encryption when interacting with customers and partners, users should understand that electronic transmission carries inherent risks, and no system can guarantee 100% security.

Accessing and Updating Your Information

We strive to ensure all personal data is accurate and up to date. You may request access to your information and request corrections. A small fee may apply.

Access may be restricted if:

It poses a serious threat to health/safety;
It impacts another individual's privacy;
It relates to legal proceedings;
The request is frivolous or vexatious;
Access is prohibited by law or may prejudice legal investigations.

Cookies and Tracking

While you are visiting our site, we may use cookies to provide a more personalised experience. You are not required to provide any personal or business information unless voluntarily submitting it (e.g., via forms).

In the unlikely event of an investigation, a law enforcement agency or government authority may access our ISP logs. Your own ISP may also log activity independently, which is beyond our control.